“For a nonprofit, benefits is what attracts talent, because our compensation in terms of salary isn’t very high. Lang helped us put together a fairly robust and enticing benefits package for a great price. A lot of people have stayed with us as a result. They’re exhaustive. Lang finds the best benefits for KYC at the best rate that’s out there, with the most honesty. And then they help you communicate those benefits. They come out and do a whole presentation and answer the tough questions and run through the numbers. And they’ll take a 75 page benefits book and reduce it to a one-pager for every single person on your staff, literally, through the excel spreadsheets they create.
We get courted by the bigger insurance brokerage firms all the time. No thanks. I like that Lang is accessible. I don’t have to talk to an assistant or customer service rep. I can pick up the phone and talk directly to Cara. CEO to CEO. Cara is really knowledgeable, and there’s also a passion for making sure people know what their benefits are and what the opportunities are. It’s a unique gift.
Benefits is 10% of our budget and I’m planning 4 or 5 years ahead, so I need to know what the insurance landscape is going to look like and I don’t have the time to try to do that internally. They do all the analysis for me that allows me to prepare for the future. A couple years ago, we had planned a 10% benefits increase, but somehow the budget only accounted for a 7% increase. And Stacy comes in she’s like Ohhhhhhhhh. And somehow they ended up finding some other plan with roughly the same benefits, no extra cost to employees, and they actually saved us a percentage. Amazing. That was a huge win.
I’m a lawyer; I don’t need a lot of fluff. And Stacy’s not afraid to have the difficult conversation with you. You’re not going to like it but you need it. That’s why I trust Lang — they give it to me straight. No mincing words. We all need someone who’s willing to have those conversations. It’s almost like family, like, Hey, let me give you some advice… I like that.
Thorough, honest, exhaustive, straightforward, diligent. That’s Lang!”
GRACE HONG DUFFIN President & CEO | Kenneth Young Center PICTURED ABOVE